If you would like to notify your customers of changes related to an event and there isn’t an automatic feature available, follow these steps:
- Log in to your Purplepass event organizer dashboard
- Select Tools from the top navigation bar
- Click the Email Customers icon either in the left navigation bar or in the center of the screen
- Click Create New Email
- Enter the relevant information in the fields
- Click the box at the bottom to either schedule the send date or send it immediately
- On the right, you can use the filters to choose the contact group you wish to send the email to
- Click Save & Review
- Click Yes to send the email