Inventory vs. Noninventory
Inventory tickets typically refer to ticket types that are counting towards the venue such as general admission (GA), VIP ticket options, etc. Non-inventory tickets, on the other hand, are generally related options not directly tied to physical inventory or venue capacity.
Examples of non-inventory would be if you are selling merchandise or VIP upgrades for customers who already purchased GA tickets. If someone buys a GA ticket and a t-shirt, the GA ticket will count towards the venue capacity but the t-shirt will not.
This could include anything from merchandise, parking passes, ticket add-ons such as concessions or beer garden tickets, and more.
Creating Non-Inventory Ticket Types
- Log in to your Purplepass event organizer dashboard
- In the dashboard, click Create New Event or, choose to edit an existing event
- A pop-up carousel with three different options will appear. Select the appropriate event option
- Once you are on the event creation screen, enter the relevant information until you see the Ticket Pricing And Options section
- When you start building your ticket type, select the Options button to the right
- Click the button and a pop-up window labeled Advanced Options will appear
- Scroll down to select the option Do not count towards venue capacity
- After you have finished making changes, select Update Options