How to include a message at the end of a purchase (receipt)

If you would like to include a message after the transaction for those who make ticket purchases, you can do this by following these steps:

  • Log in to your Purplepass event organizer dashboard
  • In the dashboard, click Create New Event or, choose to edit an existing event
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  • A pop-up carousel will appear. Select Create One Time Event.

If you have a current event, hit Edit on that event to get to this same place. 

  • Enter the information for the event until you reach the Additional Options section
  • Towards the bottom of the section, check the box titled Include a personalized message on the order receipt

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  • Enter the message you want to share with customers after they make a purchase.

This message will be shown on the confirmation page as well as included in the receipt that is emailed to them.