This document explains the best practice for providing a free ticket to customers using a
discount code. While it may seem straightforward to set a code to discount the ticket price by a specific amount, there is a more reliable method to ensure the ticket remains free, even if the ticket price changes.
Using a Discount Code: Discount codes are commonly used to provide customers with reduced ticket prices or promotional offers. To provide a free ticket, one approach might be to set the code to discount the ticket price by the full ticket amount (e.g., $20).
However, this method may have limitations if the ticket price changes in the future.
Changing Ticket Prices:
If the original ticket price was $20, and the discount code was set to discount $20, the ticket would be free. But what happens if the ticket price increases to $25? The code set to discount $20 would no longer make the ticket free.
Best Practice: Use 100% Off:
The best practice for providing a free ticket with a discount code is to set the discount to 100% off the ticket price. By applying a 100% discount, the ticket will be free, regardless of any future changes in ticket pricing. This ensures consistency and avoids issues where the code no longer covers the full cost of the ticket.
Advantages of Using 100% Off:
Using a 100% discount ensures that the ticket remains free, even if the ticket price increases or changes. It provides a straightforward and foolproof method for offering free tickets to customers.
Customers can use the code without concern about changes in pricing.
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