Require a customer to answer a questions at checkout

When setting up an online ticket purchasing process, incorporating checkout questions can enhance the buyer's experience and provide valuable insights for event organizers. These questions can be required to be answered at checkout and can range from basic contact information to surveys, uploading files, etc.

To require a customer to answer a question or fill in information at checkout, follow these steps: 

  • Log in to your Purplepass event organizer dashboard
  • In the dashboard, click Create New Event or, choose to edit an existing event
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  • Scroll down to the Additional Options section and find the Add questions to ask during check out

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  • In the pop-up window, scroll down and select Required

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