Add-on items function as optional enhancements—such as parking passes, merchandise, or upgrades—that customers can select during checkout. They do not appear on the main event page and only display once a user adds a qualifying ticket to their cart.
For adding an item image to your tickets, follow the steps below:
- Log in to your Purplepass event organizer dashboard
- In the dashboard, click Create New Event or, choose to edit an existing event
- Once you are on the event creation screen, enter the relevant information until you see the Ticket Pricing And Options section
- Click Add Ticket Type
- Select Add-On Item as the ticket type
- Enter a clear name and the price for this add-on
- Provide short, useful details so customers understand the add-on’s value
- Upload an image to visually represent the add-on in Options
- Under Add-On Properties, choose when this add-on appears:
- Show for Any Ticket: Displays after any ticket is added to the cart
- Target Specific Tickets: Select one or more existing ticket types that will trigger this add-on’s display
- Click Update Options to finalize your add-on. It becomes available whenever its trigger conditions are met during checkout
Viewing Add-Ons in the Cart
When a customer adds a qualifying ticket to their cart, a window prompts them to add any available add-ons. Selected add-ons are then included in the cart, each displayed with its own image, description, and price. Customers can adjust quantities before completing their purchase.
Additional Notes
- Inventory & Restrictions: Add-ons follow the same inventory and scheduling rules as regular tickets. You can set start/end sales dates, manage stock, and apply taxes.
- Exclusions: Currently, add-ons cannot be part of packages, passes, or donations.
- Sorting & Visibility: Arrange add-ons in the ticket management area and control which add-ons appear for specific ticket types.
By following these steps, you can strategically offer add-ons, ensuring a smooth and informative experience for your attendees.