You can choose to skip row I on your seating maps to minimize confusion for your guests when finding their seats. Sometimes it can be confused with the letter one. The same confusion can happen with row O as some people see that as zero.
To skip these rows, follow the instructions below
- Log in to your Purplepass event organizer dashboard
- Go to Seating Maps and select the map you want to edit or create a new one
- Select Edit for the map you want to edit
- A map will appear in a new window
- Select your existing seats that have a row I or O
- The main properties options will appear on the right-hand side. Near the bottom, you will see the option to skip these rows.
- Selecting these options will allow you to easily skip these rows