Steps to leaving a memo on an order

If you want to leave a memo on a ticket order for reference, follow the steps below. Within the seating map builder, you can also create public messages or internal notes with these instructions.

  • Log in to your Purplepass event organizer dashboard
  • At the top of the dashboard in the navigation bar, select Search Orders
search-order-screen.jpg
  • Use the search tool (located on the left) to locate your order

searching-orders-using-Purplepass.jpg

  • Once the order appears in the main window, there is an option memo to the far right of the order information screen

click to leave a memo search orders.jpeg

  • Click memo, enter your information, and click the Update button to save your note

adding a memo note on orders.jpeg