Ticket Order Management
Manage current events and orders, edit delivery options, etc.
- Changing delivery method to Will Call instead of email
- How to print out specific order details
- Browsing pre-printed ticket stock from Search Orders
- Searching for particular ticket orders (Advanced Search)
- How can I tell if a ticket/order has been used?
- Steps to leaving a memo on an order
- Steps for viewing and editing order details
- Resending an email confirmation to the customer
- Reassigning seats for a single order
- How do I cancel tickets for an event if the customer hasn’t paid for them yet?
- Transferring a ticket order from one event to another
- Marking ticket status as “picked up” at will call
- How can I ensure the customer has tickets to the latest or updated events?
- How to sort my ticket order results into different criteria
- Using the 'Pay' feature for reservation mode
- Editing the Search Order column headers
- Checking ticket status (used or not used) with the Search Orders tool