Changing delivery method to Will Call instead of email

Sometimes, you may need to alter the delivery method for tickets from email to will call. Follow these steps: 

Access Search Orders:

  • Log in to your Purplepass event organizer dashboard
  • At the top of the dashboard in the navigation bar, select Search Orders
search-order-screen.jpg
  • Hover over the grid header within the Search Orders interface
  • Click the downward arrow icon to access additional options
  • Select Columns from the dropdown menu

adding columns in search order tool gif.gif

  • In the Columns settings, locate and select the option to display the Method column
  • This action will add the Method column to the Search Orders grid, allowing you to view and modify the delivery method for each order

Change Delivery Method:

Once the Method column is visible, locate the order for which you wish to change the delivery method.

  • Click on the delivery method field for the respective order
  • A dropdown menu will appear, presenting available delivery options
  • Select Will Call from the dropdown menu to change the delivery method for the order

dropdown-admin-will-call - search order.jpg