This feature is designed for clients who distribute tickets in advance of the event using pre-printed tickets. If you would like to mark tickets as picked up at will call, follow these steps below:
- Log in to your Purplepass event organizer dashboard
- At the top of the dashboard in the navigation bar, select Search Orders
- Find the order by using the filters on the right side of the page
- Under the Order Actions column, click the blue Picked up link and click Yes when prompted