Managing Orders
Handle, modify and track your orders efficiently and accurately
- Lost credit card or unable to bring it to the Will Call booth
- Checking the status of mailed event tickets
- Verify your order was processed successfully
- Having someone else pick up your tickets for you
- Is the confirmation code or receipt required at will call?
- Getting tickets at Will Call for a Purplepass event
- Picking up tickets at Will Call for an event
- The turnaround time for receiving tickets
- Purplepass event tickets that never came in the mail
- I lost tickets to an event that were shipped to me
- Limited delivery options for some events
- Never received a confirmation email or print-at-home tickets
- Changing ticket delivery methods
- Using your print-at-home ticket as an e-ticket
- Tickets purchased for the wrong show time or date
- Changing assigned seats or switching to a different showtime
- Accessing a live stream event